How to Report Bugs


Did you find a bug in the game? Please help us fix it by reporting it here.

Important: Check out the list of known issues. If your bug is already in the list then you do not need to report it. We’re aware of it. If you cannot find it there then post your bug report here with the following format:

  1. Create a new post in this forum with a descriptive title (“Game crashes when you make a move”)
  2. MANDATORY: Build Number (“45” - see top of the screen below)
  3. MANDATORY: Platform (Android or iOS)
  4. Nice-to-have: Operating System Version (iOS 10.3 or Android 5.5)
  5. Nice-to-have: Device Model (“LG Nexus 5, 2013”)

That is all. We will get in touch with you if we have any questions or need you to provide any error logs.

Build Number: